FAQ

Where do I park the car?

You can not bring the car to Kastellet so you have to park in Vaxholm.

During the summer, many people visit Vaxholm and it can be difficult to find parking, below are some of the nearest long-term car parks and Vaxholm City’s fees for parking.

NOTE, For parking on Rindövägen 3, you need to take the Road Ferry to Rindö. The road ferry runs around the clock, is free and it takes about 5-10 minutes to cross.

AREA
PERMITTED TIME TO PARK, AND FEE
Rindövägen 3
$Free of charege 24 hours
Roddaregatan/Hamngatan 52
$5 Days, 30kr/hour, 500kr/1 Day
Kronängsskolan
$5 days, 20kr/hour, 300kr/1 Day
Floravägen/Myrholmen
$30 Days, 100kr/1 Day first 10 days, thereafter free of charge

When is check-in and check-out?

You are warmly welcomed to check in from 15:00, check-out from the rooms by 11:00.

What about cancellation and rebooking?

If you have booked the room via our website or directly with us by telephone, the rooms are usually cancelable until 18:00 two days before arrival. For larger bookings, packages or offers, the terms may vary, for detailed booking terms see here

If you have booked through our website, you can cancel your room through the link contained in your booking confirmation that you received at the time of booking.

If your booking has been made through an external booking company, such as booking.com or hotels.com, you must cancel your room where you made the booking and that is where the conditions apply.

Is there Wifi?

At Kastellet Wireless internet is available throughout the hotel and is available to you as a guest for free. Select the Dlink network, no code required.

At Sjövillan you find your code for wifi in your confirmation or at the sign in the breakfast room.

Included sheets and towels?

Sheets and towels are included and the beds are hotel-bedded.

How does Shower / Wc work?

Newly renovated shower / WC is in the corridor in close proximity to the rooms.

What time is breakfast served?

During high season breakfast is served from 08:00 to 10:00.

During low season and days with low occupancy we will arrange with breakfast boxes in the fridge in the breakfast room.

Is the hotel handicapped accessible?

Both Kastellet and Sjövillan are hard to reach and with stairs, thresholds and no elevator, if you are disabled, it’s hard to live with us.

Is it possible to sign a business agreement?

Yes, you can definitely!

Welcome to contact us at info@kastelletvaxholm.se to discuss how we can offer this.